Hello, and thank you for the positive rating! We will take your comments into consideration for future improvements. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!
My entire deal smelled of bait and switch. Advertised price was not correct. Also the Finance man was too busy to even come and introduce himself. I mean really the dealership was not busy at all. My truck was not detailed at all inside when I drove it out.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (903) 280-7914 to discuss your concerns, as your satisfaction is of utmost importance to us.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Folks are friendly and informative. Tracie is my go to service rep. Even though I did not purchase my truck at Britain, they treat me as if I did. I will make every effort to purchase my next vehicle through Britain.
Great experience. Brian Schultz was our salesman he was patient, considerate of our time, not pushy. Brian kept in touch but not to the point of being annoying. He found us the vehicle we wanted. Tay was sales manager he was able to negotiate the price we were expecting. The only real complaint would be the guy who collected our payment, he was a bit condescending about the amount due.